Readybell is not an emergency service
In danger, call your emergency number: 999 in the UK, 911 in the US, 112 in Spain and anywhere in the EU.
- Readybell does not send official warnings. It shows warnings published by official services, such as the Met Office, the Environment Agency, the National Weather Service and AEMET, and they can reach you late, or not at all.
- Always follow what the emergency services and the authorities tell you, even when it differs from the app.
- Our guides summarise and link official advice from each country, with the date we last checked them. They are not medical, legal or professional advice.
- The readiness score, the blackout score and the forecasts are estimates to help you plan. They are not promises about what will happen.
- "I'm safe", "I need help" and daily check-ins depend on phones, networks, batteries and notifications, which all fail in a crisis. Never rely on them alone for someone's safety.
Who we are
Readybell is run by Metacortex Technologies S.L., NIF B01769108, Calle Rodríguez Arias 17, 2º, 48011 Bilbao (Bizkaia), Spain. Registro Mercantil de Bizkaia, Tomo 5943, Folio 22, Sección 8, Hoja BI-75357, Inscripción 1. Email: hello@readybell.app.
By using the Readybell app or this website you agree to these terms. Our privacy policy explains what data we use and why.
Your account and your household
- You need to be at least 14 to make an account. Keep your sign-in to yourself.
- A household has organisers and members. Organisers invite people with a code. Share codes only with people you trust: anyone with a valid code can join and see your household's board.
- You can leave a household or delete your account at any time, in Family → Account.
- Don't use Readybell to track or watch anyone without their knowledge. Everyone on a board joined it themselves.
The family plan
- The free version keeps crisis mode, the guides, emergency numbers and "I'm safe", for good. The family plan adds the shared board, daily check-ins, the documents vault and every drill, for up to 6 people in one household.
- You buy it in the app through Apple. The price in your currency is shown before you pay, and Apple's terms for purchases apply too.
- New subscribers get a 7-day free trial, once. If you don't cancel before the trial ends, the plan starts and Apple charges you.
- The plan renews automatically each month or year unless you cancel at least 24 hours before the end of the period. Cancel any time in your iPhone's Settings → your name → Subscriptions. You keep the plan until the end of the period you paid for.
- Refunds go through Apple: reportaproblem.apple.com.
- We may change the price. If we do, Apple tells you before your next renewal, and you can cancel before it applies.
Using Readybell fairly
Don't try to break into accounts, guess invite codes, overload our servers, copy the app or the website in bulk, or use them to break the law. We can suspend accounts that do.
The content
- The guides, maps and designs are ours or are used under licence. The sources page lists every official source and data provider, with their credits and licences.
- You can print and share the guides, kit lists and your score card for personal use.
- What you put into Readybell stays yours. We only use it to run Readybell for you.
The app and its changes
We work to keep Readybell running and its guides up to date, but we can't promise it will always be available, error-free or current. Crisis mode and the guides work offline once downloaded. We may change, add or remove features. If we ever close Readybell, we will tell you at least 30 days before.
The app is also licensed to you under Apple's standard licence agreement. Where it conflicts with these terms, these terms apply between you and us.
Our responsibility
We are responsible for harm we cause on purpose or through gross negligence, and for anything the law doesn't let us exclude. Beyond that, and as far as the law allows, we are not responsible for losses caused by relying on the app instead of the emergency services, by warnings that came late or not at all, or by phones and networks that failed. Nothing in these terms takes away your rights as a consumer.
Changes to these terms
If we change these terms in a way that matters, we'll tell you in the app before the change applies. If you don't agree, you can stop using Readybell and delete your account.
Law and disputes
These terms are governed by Spanish law. If you live in the EU or the UK, you also keep the protection of your own country's consumer law, and you can go to the courts where you live. Write to us first: most things are quicker to fix by email.